The second-hand marketplace Members Express Displeasure About Size Updates
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The platform stated the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update to its shipping options following member complaints.
